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Your digital experiences aren’t the only ones that need to be amazing…Introducing real-world experience design.

Digital is often seen as the magic bullet to solve all the world’s problems. But sadly, many digital solutions ignore or obscure the real issue.

For example, how many times have you clicked “submit” on a fancy website or app, but then never received a reply from the organization? It’s beyond frustrating, and it has happened repeatedly to every single one of us.

Situations like this reveal a harsh truth: The real problem lies in the real-world with the organization, its processes, and its people and no amount of digital wizardry is going to matter if that real-world problem isn’t fixed first.

That’s why I’m so excited about this new service area.

Imagine taking my human-centered approach to digital user experience design and applying it to virtually anything to achieve dramatic improvement. That’s the promise and potential of real-world experience design.

Here are just a few practical applications:

Intrigued? Request a consultation.

I provide free consultations and quotes to all potential clients. Email me at to request yours.